Support Coaching

Support Coaching is a service for people in Surrey experiencing anti-social behaviour or difficulties with neighbours

Referral Form

What is Support Coaching ?

We help people tackle difficult situations, overcome uncertainty about what to do next, and improve their general well-being by:

Providing a listening ear
Supporting them to develop coping strategies
Signposting them to other sources of support

We do this usually via video-conferencing, although face-to-face session may be possible once Covid restrictions are lifted.

Clients can:

Talk with the coach about the present and the future
Focus on what they can do themselves to change their future
Explore possibilities to change things for the better
Develop skills, confidence and strategies to feel safer and put them back in control of their lives

How Does Support Coaching Work?

This service is funded by the Office of Police and Crime Commissioner and other community partners, therefore coaching is available free of charge to the residents of Surrey
Coaching is confidential and impartial
Coaching takes place usually via video-conferencing, although face-to-face session may be possible once Covid restrictions are lifted
At these sessions the client can talk in confidence with the coach
Explore possibilities for positive change
Develop skills, confidence and strategies to feel safer and improve their overall well being

Referral Process

This service is funded by the Office of Police and Crime Commissioner to offer additional support while other agencies, e.g. the police and housing providers, take whatever enforcement action is possible.

If you are a professional working with victims of Anti Social Behaviour you can refer a client for Support Coaching by completing our online referral form. Please contact the project manager on supportcoaching@mediationsurrey.org or 07419 823894 for further details.

If you are a person affected by anti-social behaviour, and you think this service may help, ask your housing officer, or the police officer dealing with your case to refer you, or contact us direct by email to supportcoaching@mediationsurrey.org or 07419 823894.

Support Coaching Referral Form

Client Details

Have you explained the coaching service to the client?

Client has consented to referral?

Yes

Referrer Details

Case Details

Date of referral to CHARRM (If a referral has not been made to CHARRM, please consider whether a referral should now be made)

Please confirm you have granted Mediation Surrey access to the client's ECiNS record?

Yes

Has a risk assessment been completed and uploaded to ECiNS

Risk Assessment

Our coaches will be working alone and visiting clients in their own homes. Please answer the following questions to allow us to carry out a risk assessment.
Rate the risk Low to High

Is the risk to the coach of harm from the clients:

Is the risk to the coach of harm from neighbours/perpetrators:

Is the risk of damage to vehicle:

Is the risk of repercussions for the client if the visit is observed by neighbours/perpetrators:

Do you know of any other reason why it would not be advisable for the coach to visit the client at home?