Community Mediation
Mediation helps to resolve conflict by bringing the parties in dispute together, identifying the cause of the dispute and reaching a resolution or agreeing the terms of a settlement themselves. They are guided in the process by a mediator.
What is Mediation?
Community Mediation is a way of resolving disputes which may include issues such as:
- Noise
- Anti-social
behaviour - Abuse or threatening
behaviour - Rubbish
- Parking
- Tall trees or hedges
- Boundary disputes or access problems
- Children’s behaviour
- Privacy
- Pets
Its aim is to avoid the need for lengthly and expensive legal proceedings. It is also more flexible as the law does not
However, trying mediation does not prevent you from using other procedures later if no agreement is reached.
What we do
Mediation helps to resolve conflict by bringing the parties in dispute together, identifying the cause of the dispute and reaching a resolution or agreeing the terms of a settlement themselves. They are guided in the process by a mediator.
- Mediation is confidential and impartial, mediators have no legal powers.
- You can withdraw at any time during the process and nothing is done without your permission.
- Mediation Services are offered free of charge to the residents of Surrey.
- Mediation is free and it works! 80% of mediations reach an agreement.
How Community Mediation works
- Contact Mediation Surrey via the online referral form, both agencies and individuals can make referrals.
- An individual visit with your permission, a mediator will visit both parties listen to concerns and answer any questions about mediation.
- With all parties willing a mediation session is set up at a venue provided by Mediation Surrey.
- The mediation session aims to reach an amicable solution confirmed by a written agreement.
- Mediation provides ongoing support if required.