Finding Common Ground
Family Mediation
Separation and divorce can be one of the most emotional and challenging times in life — particularly when children, finances and the family home are involved. Many people immediately assume they need solicitors and lengthy legal proceedings, only to discover how stressful, time-consuming and expensive that route can become.
Family mediation offers a more constructive alternative.
At Mediation Surrey, we help separating couples reach practical agreements in a calm, supportive and impartial environment — without the conflict and escalating legal costs that often come with court proceedings.
Our experienced family mediators work with you to resolve important issues such as:
- Child arrangements and co-parenting
- Financial settlements
- Property and housing matters
- Communication between parents
- Future planning after separation
In many cases, mediation can help families reach agreements in weeks rather than months, at a fraction of the cost of using solicitors throughout the entire process.
A More Affordable Alternative to Solicitors
Using solicitors to negotiate arrangements can quickly cost many thousands of pounds per person, particularly if matters progress toward court.
Family mediation is typically significantly less expensive, while still allowing you to receive independent legal advice separately if needed. Many couples are able to resolve most issues through mediation first, then ask a solicitor to formalise the agreement afterwards — saving considerable legal fees and reducing unnecessary conflict.
Government Family Mediation Voucher Scheme
If you need to make arrangements for children, you may be eligible for the Government’s Family Mediation Voucher Scheme, which provides:
- Up to £500 per family towards mediation costs
The contribution is paid directly to us and deducted from your fees immediately, making mediation even more cost-effective compared to traditional legal routes.
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Contact Us
How the Mediation Process Works
Initial Individual Meetings (MIAMs)
We begin meeting with each person separately in a confidential MIAM (Mediation Information and Assessment Meeting).
During this session we will:
- Explain how mediation works
- Understand your situation and concerns
- Answer any questions you may have
- Explore whether mediation is suitable for your circumstances
These meetings last up to 60 minutes and are usually held online via Zoom for convenience and flexibility.
Joint Mediation Sessions
If you both decide to proceed, we arrange joint mediation sessions where discussions take place in a structured and supportive environment. These meetings are also held by Zoom.
Most families typically require:
- 1–3 sessions for child arrangements
- 3–4 sessions for finances and wider family matters
Our mediators guide discussions carefully, helping both parties stay focused on practical solutions and future arrangements rather than past conflict.
Memorandum of Understanding
Once an understanding is reached, we can prepare the appropriate documentation, which many clients then choose to take to a solicitor to be made legally binding if required.
This approach often provides the best of both worlds:
- lower overall legal costs
- greater cooperation
- faster outcomes
- reduced stress for everyone involved
Why Choose Us?
Mediation Surrey is a trusted local charity delivering professional mediation services across Surrey. Because we are a not-for-profit organisation, our fees remain highly competitive — and every pound generated supports our wider community mediation and coaching services across Surrey.
Our Family mediators combine professionalism, impartiality, and compassion to help people resolve difficult situations.
- Save money – Mediation is usually far less expensive than solicitor-led negotiations or court proceedings.
- Resolve matters faster – Reach agreements more quickly and avoid lengthy legal delays.
- Reduce stress and conflict – Our collaborative approach helps keep discussions calmer and more productive.
- Protect children from conflict – We help parents focus on arrangements that support children’s wellbeing and stability.
- Maintain greater control – Decisions are made by you, not imposed by a court.
- Improve future communication – Mediation encourages healthier long-term co-parenting relationships.
- Flexible appointments – Online and evening appointments are available to fit around work and family life.
- Trusted local service – We support families across Surrey with experienced, professional mediators.
As attending an initial MIAM is now a legal requirement before many court applications, mediation is often the first step for separating couples — but choosing the right mediation provider can make a significant difference to your experience and outcome.
Our Fees (VAT is not charged)
Meetings
- MIAM (60 minutes) — £110 per person
- Joint Mediation Session (90 minutes) — £180 per person
Supporting Documentation
- Memorandum of Understanding (Finance & Property) — £120 per person
- Open Financial Statement — £60 per person
- Statement of Child Arrangements — £60 per person
We do not currently offer Legal Aid mediation.
For Legal Aid information visit: GOV.UK Legal Aid Information
Questions you may have
What issues can be resolved through family mediation?
Family mediation can address a variety of issues, including:
- Divorce or separation arrangements
- Child custody and visitation schedules
- Child support and spousal support
- Division of property and assets
- Parenting plans
- Communication and co-parenting strategies
Is family mediation legally binding?
Mediation itself is not legally binding. However, the agreements reached in mediation can be made legally binding if both parties agree and the agreement is formalised into a consent order or a legally recognised document by a court.
How long does family mediation take?
The duration of family mediation depends on the complexity of the issues and the willingness of the parties to cooperate. Some mediations may be resolved in a few sessions, while others may take longer.
What is the role of the mediator?
The mediator is a neutral facilitator who helps guide discussions, encourages open communication, and assists the parties in exploring possible solutions. The mediator does not take sides or make decisions for the parties.
What if we can’t reach an agreement in mediation?
If an agreement cannot be reached, you may choose to pursue other options, such as litigation. The mediator can help clarify unresolved issues and offer alternatives, but the final decision rests with the individuals.
How can I prepare for family mediation?
- Gather relevant documents (financial records, child arrangements, etc.).
- Think about your goals and what you hope to achieve.
- Be open to compromise and collaboration.
Can mediation help with post-divorce issues?
Yes, mediation can be used to address and resolve issues that arise after a divorce, such as modifications to child arrangements, child support, or spousal support.
What happens after an agreement is reached in mediation?
Once an agreement is reached, the mediator may draft a memorandum of understanding, statement of child arrangements and open financial statement. This document can then be reviewed by your solicitor and, if agreed upon, can be formalised into a legally binding agreement or court order.
What can we help with?
Community Mediation
Resolve disputes with neighbours and within your community, promoting harmony and understanding.
Intergenerational Mediation
Address and heal conflicts between family members restoring relationships across generations.
Support Coaching
One-on-One coaching to help you manage personal challenges and address anti-social behaviour issues.
Workplace Mediation
Resolve tensions between colleagues quickly and cost-effectively, removing the need for formal processes.
All our services are free for Surrey residents, except Family Mediation and Workplace Mediation which have affordable fees.